Requesting a replacement UCC certificate

If for whatever reason you find yourself in need of a replacement UCC certificate (requested for the incorrect domain names, server failure, Unable to export / backup the certificate, extra domains required ... etc and you wish to request that we replace this for you please follow the below steps.

Insure you have read and understand the UCC articles entitled:

Generating your Unified Communications Certificate (UCC) CSR

What should I use as my Primary common name?

What domains should I include in my UCC certificate?

Once this is done please submit an e-mail to and include the following:

• The complete list of domains to be included (including any extra domains you wish added)
• Which domain you wish us to use as your primary domain name
• A brief explanation of what you wish the support department to do with your request and the reason that you are making the request

Note: If you are requesting additional domain names to be added to the UCC certificate we will request additional payment which does delay the process